Legal Process Outsourcing (LPO)

Legal Research, Contract Review & Litigation Support.

SkyDialers supports law firms, corporate legal departments, and businesses with case-law research, contract drafting and review, legal documentation, case-file management, and legal back-office work. Support follows the client’s instructions and professional review.

  • 2021 Operating since 2021. Current services are described on this site.
  • Legal focus Research, contracts, litigation support, and legal back-office administration.
  • By email Start with a general inquiry.

Additional service areas

Legal outsourcing & additional BPO support

Alongside legal process outsourcing, SkyDialers provides medical billing support, insurance administration, and data and document processing. These are business processes delivered using technology, within a scope agreed with each client.

Legal process outsourcing

Research, contract and document review, litigation support, and legal back-office administration for law firms and legal departments.

View legal support

Medical billing support

Outsourced help for healthcare businesses that need billing workflows and related administrative tasks organized.

View medical billing support

Insurance support

Administrative work, document processing, and customer communication for insurance businesses, inside client-defined workflows.

View insurance support

Data and document processing

Structured data entry, file organization, and document handling against an agreed template or filing rule.

View document processing

Who we support

Support for law firms & corporate legal departments

Legal process outsourcing is designed for law firms, corporate legal departments, and businesses with legal teams. Additional administrative support serves healthcare providers, insurance businesses, and other organizations. These categories describe intended audiences; they are not a published client list.

  • Law firms
  • Corporate legal departments
  • Healthcare providers
  • Insurance businesses
  • Organizations seeking outsourced administrative support

Why SkyDialers

Legal expertise & focused administrative support

Experienced legal professionals

Legal support is led by Sunder Shoaib, Chief Executive Officer. He is a lawyer by profession and an expert in legal-related services. That expertise applies to legal support. It is not a statement about medical, insurance, or other professional licenses. Read about Sunder Shoaib.

Insurance and medical billing expertise

Salar Ashraf, Chief Operating Officer, is an expert in insurance, medical billing, and related services. That expertise is administrative. It is not an insurance license or a clinical credential. Read about Salar Ashraf.

Confidential document handling

Information is to be handled confidentially. What may be shared, who may see it, and how it is returned or deleted are agreed before confidential material is exchanged. This website does not describe security audits or regulatory certifications.

Practical administrative support

Outsourcing an agreed set of tasks can be a practical way to add capacity. Responsibilities and deliverables are defined around the support your team needs.

Flexible to the requirement

Support follows the client’s requirements for that engagement. There is no single package that every organization receives.

Quality and timely delivery

Work is approached with attention to quality and to the timing agreed for the engagement. Timing is set when the scope is agreed. No turnaround guarantee is stated here.

Engagement

Arrange your legal process outsourcing support

The sequence below is a proposed way to begin and carry out work. It is confirmed with each organization. It is not a published service-level agreement, and it is not presented as a verified historical practice.

  1. Discuss requirements

    Share the type of work, the volume, and any constraints, in general terms.

  2. Agree the scope

    Confirm responsibilities, deliverables, and information-handling arrangements before work starts.

  3. Coordinate the work

    Set how files move, how questions are raised, and what review the client will provide.

  4. Deliver and continue

    Provide the agreed outputs, then discuss whether support should continue.

Questions

Legal outsourcing & service questions

What do BPO and IT-enabled services mean here?

Business process outsourcing means an organization asks SkyDialers to carry out a defined business process. IT-enabled services means those processes are delivered using technology. The phrase does not mean software development, cybersecurity, managed IT, or other technical services.

Which legal and administrative services can I ask about?

Legal support includes legal and case-law research, contract drafting and review, due-diligence support, litigation support, case-file management, e-discovery, legal transcription, and legal back-office administration. Medical billing support, insurance administration, and data and document processing are also available within an agreed scope.

How is support tailored?

You describe the work and the constraints. Scope is then agreed for that requirement. Organizations do not all receive the same package.

How are scope and timelines agreed?

They are agreed before work begins, together with responsibilities, deliverables, and information-handling arrangements. These pages do not set a response time or a service level.

What belongs in an initial inquiry?

Your name, email, organization if you wish, the service area, and a general description. Do not include confidential case details, medical records, insurance identifiers, or other sensitive personal information.

How are confidentiality requirements discussed?

They are discussed when an engagement is being defined, before confidential information is shared. You can say that confidentiality matters without sending the confidential material itself.

Where do legal, medical, and insurance support stop?

Legal support is assistance for a client’s own legal team. SkyDialers is not a law firm and does not provide independent legal representation. Medical billing support is administrative support for billing workflows. It does not include clinical advice. Insurance support is administrative work inside the client’s workflow. SkyDialers is not an insurer, broker, producer, claims adjuster, or third-party administrator, and insurance support is limited to administrative tasks within the client’s workflow.

Next step

Build support around your legal team’s workload.

Tell us whether you need legal research, contract review, litigation support, or help organizing legal documents and case files. Describe the requirement in general terms so we can discuss the scope.